These terms apply to purchases and use of the Camponline online store at camponline.co.za. The store is operated by Westrand Off-road Specialists trading as Conqueror Northgate ("Camponline", "we" or "us"). By placing an order or using the website, you agree to these terms. Your rights under South African law remain in force.
We aim to keep product descriptions, photographs, prices and stock information accurate. Colours may appear differently on different screens. Availability and prices may change before an order is accepted. Some items are sourced or made to order; where relevant, the product page or our correspondence will provide an estimated lead time.
If we discover a material error or cannot supply an item, we will contact you to discuss an alternative or a refund. We will not substitute an item without your agreement.
An order is a request to purchase. We will confirm whether we can fulfil it after checking payment, price and availability. Please provide accurate contact, billing and delivery details and notify us promptly if they change. We may decline an order for a legitimate reason, including suspected fraud or unavailable stock; any payment received for an unfulfilled order will be refunded.
The checkout will show the applicable price, payment options and delivery charges before you place an order. Payment processing may be handled by third-party providers under their own terms.
Available delivery and collection options, charges and estimated time frames will be shown at checkout or agreed with you. Delivery estimates may change because of stock, location or courier conditions. We will let you know if a material delay occurs and explain your options under applicable law. Please inspect your order when it arrives and contact us promptly if something is missing, damaged or incorrect.
Our Returns Policy explains how to request a return or exchange. It forms part of these terms, but cannot reduce your statutory rights. Consumers retain the rights that apply under the Consumer Protection Act and, where applicable, the Electronic Communications and Transactions Act. This includes remedies for defective goods and any applicable cooling-off rights. We will assess requests according to the circumstances and the law, including exceptions that may apply to particular goods or transactions.
Product or manufacturer warranties are additional to rights that cannot legally be excluded. Contact us at the address below with your order details if you need help with a return, cancellation or warranty claim.
You may use the website for lawful personal or business shopping. Do not interfere with its operation or security, transmit malicious code, impersonate another person, submit misleading information, or copy and commercially exploit its content without permission. We may restrict access when reasonably necessary to protect the website, other users or our rights.
Our product images, text, logos and other website content belong to us or their respective owners. You may view them for ordinary use of the store; other use requires the rights holder's permission.
If you submit a review, photograph or other content, you confirm that you have the right to share it and that it is lawful and accurate to the best of your knowledge. You grant us permission to display and use it in connection with the store and our marketing, subject to applicable privacy law. We may remove content that is unlawful, misleading, abusive or infringes another person's rights.
Our Privacy Policy explains how we handle personal information. Some website functions, payment services or links may be provided by third parties. Their own terms and privacy practices may apply when you use those services. We are responsible for our own obligations under applicable law.
We aim to keep the website available and its information current, but may suspend it for maintenance or correct errors. To the extent permitted by law, we are not responsible for losses caused solely by an interruption or by an external website outside our control. Nothing in these terms excludes or limits liability or consumer rights where doing so is prohibited by law.
We may update these terms by publishing a revised version on the website. The version in effect when we accept an order applies to that order, unless a change is required by law or you agree otherwise. South African law governs these terms.
For questions about these terms or an order, email orders@camponline.co.za.
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